Eric Bjorling

OK, bear with me here. Full review. My wife and I moved to Virginia Beach in August 2024. Lifelong Midwesterners. No need for an inground pool our entire lives. Part of the moving deal I made with my kids was that in exchange for positive attitudes, that we would get a pool once we got to Virginia.

We shopped around for numerous options and builders and landed on solid structures. This, aside from moving to Virginia, may have been the best decision we made last year.

Aaron and Kim and Alex and Stephen made the entire process easy, collaborative, and fun. We had very specific ideas of what we wanted and what we did not want (maybe we were not the easiest clients) and they listened and delivered the entire way through.

Communication was such a massive deal for us as we had just moved, had never owned a pool, and had not embarked on such an ambitious landscape project ever before. The communication and updates throughout the build was top-notch. We never had to question when somebody was going to be at the house or what they would be doing when they were there. The whole process took about three months and finished on time and on budget. Along the way, we added a few things that we didn’t know at the beginning we would want, and they accommodated every request.

As great as the communication and build process was during the project, I am all the more impressed with the support and follow up we have received after the project was complete. They have trained us on how to be competent pool owners, have always been on call for any follow up questions, and have checked in regularly to ensure that everything is in proper working condition. When a small piece in the pump was working incorrectly, they fixed and replaced it within 24 hours For no charge whatsoever.

Landscaping, hardscapes, pool installation, are all huge investments of time, money, and energy. And having a partner like Solid Structures is massively important. I would recommend them wholeheartedly. The end result is a pool and landscape that my wife is in love with, my kids are enjoying regularly, and I feel great about.